onUgo Case Study

Based in Sydney, onUgo is a leading technology company focused on digital solutions that improve efficiencies in everyday processes.

As onUgo’s CEO, Indra explains it, “Simplifying the complex. Automating the manual. Removing the unnecessary. These are the things that get us excited at onUgo. We believe technology has the power to make anything possible, including simplifying building access management.”

The company’s portfolio includes three key products. onUgo Access is an app that manages building access control. onUgo Connect seamlessly integrates systems for access control, visitor and building management. onUgo Identity is a secure ID platform that creates policies across multiple access control systems and sites.

onUgo’s products work together seamlessly to simplify building security, access, control and management. They eliminate data entry and can be scaled effortlessly so that business owners can concentrate on what matters most—keeping their people and buildings safe and secure.

“Our technology allows you to connect all your security, access and credentials systems to create more efficient operations, enhance security and allow you to scale access control seamlessly. Built on decades of combined experience, innovative thinking and hard work, onUgo opens the right doors for the right people – every time. So you can keep people moving forward effortlessly.”

Credibility and Trustworthiness

With onUgo collecting and storing sensitive data from their clients and their clients’ employees, certification to ISO 27001 Information security management quickly became a must-have. By being ISO 27001 certified, onUgo could demonstrate compliance with risk management best practices and its ability to protect sensitive data, gaining credibility and trustworthiness.

“de.iterate was recommended to us by one of our cyber security partners. onUgo has been operating for just over three years and, more and more, companies and clients are requesting that we have ISO 27001 certification. We also decided on certification for our own benefit as well,” said Indra.

The benefits afforded by ISO 27001 certification are wide-ranging. Not only does certification help organisations avoid and mitigate potentially costly security breaches, it enables companies to demonstrate to their customers, partners and shareholders that they are serious about protecting important data. Plus, the certification process improves the security awareness and mindset of employees, further mitigating risk.

Much Easier than Expected

For many companies, the ISO certification process can seem daunting. There is an expectation that it will require inordinate time, financial resources, employee training and effort. As onUgo quickly discovered, with the right certification partner in your corner, these barriers can be overcome.

“From day one, Andrew was very helpful. He has intense inside knowledge about compliance and the way it needs to be implemented. We are very grateful to have had access to his wealth of knowledge,” said Indra.

“The certification process was much easier than we anticipated—thanks to the help of de.iterate. We thought the process would take anywhere from six to 12 months, but we achieved certification within just three months. Andrew guided us from day one so that we achieved our goals. He continually reassured us that it could be done; we just needed to do things properly, and not take any shortcuts.”

A Brilliant Platform

“The de.iterate platform is brilliant,” said Indra.

“The best thing about the de.iterate platform is that you have everything in one spot: policies, supporting documents, assurance tasks. Having all the evidence you need in the one platform means you can just point the auditor to the platform, and run through everything together. It made the audit process so much easier.”

A single source of certification truth was also essential for onUgo in terms of employee usability. “Our team found it very easy and straightforward to use. When a team member asks ‘What’s the computer policy?’, I don’t have to go searching through OneDrive to find the document, and then print it out. Instead, our employees can access all the information they need, delivered in the one place. They can find and read what they need very quickly via their phones.”

“Plus, employees can redo the quizzes in six months’ time for a refresher if they want to. If it was a paper-based system, the team would have already lost (or thrown away) all the sheets of paper.”

“One of the biggest challenges of any certification process is employee buy-in. So, you have to choose the right platform as a business owner. The de.iterate platform helps employees feel empowered. I would choose de.iterate time and again.”

The Certification Platform of Choice

de.iterate’s automated compliance calendar is already helping to keep onUgo on track. “We get email notifications when we need to complete tasks like reviewing and approving policies yearly—it’s all a part of the assurance calendar. We log in at least once a week to use the platform. It really is an essential part of the way we do business now. It’s baked into our company mindset.”

“We evaluated other platforms and models before partnering with de.iterate. We considered a traditional approach of contracting a consultant. But, because we’re a progressive, modern, digital company, operating in a digital age, de.iterate’s approach made much more sense. de.iterate is definitely the certification platform of choice for us,” said Indra.


Based in Sydney, onUgo is a leading technology company focused on digital solutions that improve efficiencies in everyday processes.

As onUgo’s CEO, Indra explains it, “Simplifying the complex. Automating the manual. Removing the unnecessary. These are the things that get us excited at onUgo. We believe technology has the power to make anything possible, including simplifying building access management.”

The company’s portfolio includes three key products. onUgo Access is an app that manages building access control. onUgo Connect seamlessly integrates systems for access control, visitor and building management. onUgo Identity is a secure ID platform that creates policies across multiple access control systems and sites.

onUgo’s products work together seamlessly to simplify building security, access, control and management. They eliminate data entry and can be scaled effortlessly so that business owners can concentrate on what matters most—keeping their people and buildings safe and secure.

“Our technology allows you to connect all your security, access and credentials systems to create more efficient operations, enhance security and allow you to scale access control seamlessly. Built on decades of combined experience, innovative thinking and hard work, onUgo opens the right doors for the right people – every time. So you can keep people moving forward effortlessly.”

Credibility and Trustworthiness

With onUgo collecting and storing sensitive data from their clients and their clients’ employees, certification to ISO 27001 Information security management quickly became a must-have. By being ISO 27001 certified, onUgo could demonstrate compliance with risk management best practices and its ability to protect sensitive data, gaining credibility and trustworthiness.

“de.iterate was recommended to us by one of our cyber security partners. onUgo has been operating for just over three years and, more and more, companies and clients are requesting that we have ISO 27001 certification. We also decided on certification for our own benefit as well,” said Indra.

The benefits afforded by ISO 27001 certification are wide-ranging. Not only does certification help organisations avoid and mitigate potentially costly security breaches, it enables companies to demonstrate to their customers, partners and shareholders that they are serious about protecting important data. Plus, the certification process improves the security awareness and mindset of employees, further mitigating risk.

Much Easier than Expected

For many companies, the ISO certification process can seem daunting. There is an expectation that it will require inordinate time, financial resources, employee training and effort. As onUgo quickly discovered, with the right certification partner in your corner, these barriers can be overcome.

“From day one, Andrew was very helpful. He has intense inside knowledge about compliance and the way it needs to be implemented. We are very grateful to have had access to his wealth of knowledge,” said Indra.

“The certification process was much easier than we anticipated—thanks to the help of de.iterate. We thought the process would take anywhere from six to 12 months, but we achieved certification within just three months. Andrew guided us from day one so that we achieved our goals. He continually reassured us that it could be done; we just needed to do things properly, and not take any shortcuts.”

A Brilliant Platform

“The de.iterate platform is brilliant,” said Indra.

“The best thing about the de.iterate platform is that you have everything in one spot: policies, supporting documents, assurance tasks. Having all the evidence you need in the one platform means you can just point the auditor to the platform, and run through everything together. It made the audit process so much easier.”

A single source of certification truth was also essential for onUgo in terms of employee usability. “Our team found it very easy and straightforward to use. When a team member asks ‘What’s the computer policy?’, I don’t have to go searching through OneDrive to find the document, and then print it out. Instead, our employees can access all the information they need, delivered in the one place. They can find and read what they need very quickly via their phones.”

“Plus, employees can redo the quizzes in six months’ time for a refresher if they want to. If it was a paper-based system, the team would have already lost (or thrown away) all the sheets of paper.”

“One of the biggest challenges of any certification process is employee buy-in. So, you have to choose the right platform as a business owner. The de.iterate platform helps employees feel empowered. I would choose de.iterate time and again.”

The Certification Platform of Choice

de.iterate’s automated compliance calendar is already helping to keep onUgo on track. “We get email notifications when we need to complete tasks like reviewing and approving policies yearly—it’s all a part of the assurance calendar. We log in at least once a week to use the platform. It really is an essential part of the way we do business now. It’s baked into our company mindset.”

“We evaluated other platforms and models before partnering with de.iterate. We considered a traditional approach of contracting a consultant. But, because we’re a progressive, modern, digital company, operating in a digital age, de.iterate’s approach made much more sense. de.iterate is definitely the certification platform of choice for us,” said Indra.


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